BuyerScore reviews

Southern Cross Autos

Overall rating

4.84
5
476
4
56
3
9
2
4
1
0
99% of reviewers would recommend this dealer
Customer Service
4.85
Knowledge & Expertise
4.75
Dealer Facilities
4.56
Finance & Insurance
4.78
Trade-in Process
4.76
Based on 545 reviews. View all

Award winning dealership

2025 Bay of Plenty's Top 5 Rated Dealerships - Small Dealership Category 2021 Bay of Plenty's Top 3 Rated Dealerships - Medium Dealership Category 2021 New Zealand's Top 20 Rated Dealerships - All Categories
View all 3 awards

Top reviews

View all 120 reviews
D
David B
Kawerau
May 2025
My second vehicle from the Whakatane branch and Clive to who I recommend to friends and family.
J
Joseph G
Whakatāne
May 2025
Friendly, supportive, good communication
P
Paul W
Whakatāne
May 2025
Very easy enjoyable experience.
A
Anonymous
May 2025
I liked the manner in which I was treated very helpful and pleasant service from both people that served me plus the Energy every time I went to visit was positive and gr...
T
Tony B
Ōpōtiki
Apr 2025
Great service
E
Elizabeth P
Ōpōtiki
Apr 2025
Great service good to chat with Clive over phone and in right to picking up the vehicle.
A
Anonymous
Apr 2025
The service was excellent, kind and courteous people, couldn’t wish for more. No pressure whatsoever.
A
Archie S
Kawerau
Mar 2025
5 Star service
M
Michael A
Whakatāne
Mar 2025
Excellent service overall. Easy to deal with and very helpful.
B
Betty V
Whakatāne
Mar 2025
Fantastic service all round. The after sales service was excellent!
D
Davis W
Oropi
Mar 2025
Perfect service great knowledge and experience in sales overall amazing customer service
L
Lesley C
Whakatāne
Mar 2025
Clive is a pleasure to deal with he really was helpful. I took 2 cars for test drive was told go for a long drive so I can really test it out. He gave me a very good de...
M
Morgan M
Papamoa
Feb 2025
Clive was friendly, knowledgeable and even delivered the vehicle to us!
M
Maria R
Whakatāne
Jan 2025
Helpful and patient but not at all pushy. Gave me time to make up my mind. Gave me lots of advice before and after purchase
N
Natasha M
Whakatāne
Jan 2025
Effortless transaction, highly accommodating and knowledgeable service. The team went above and beyond with organising transactions out side of the business hours during ...
B
Bob H
Dec 2024
Clive Thorton could not have been more helpful plus the ongoing service suggested and provided by Clive is excellent. Bob Holley.
S
Sharlene R
Whakatāne
Nov 2024
The customer service I received from Clive from start to finish was over and above which made this transaction smooth. I felt valued and was really looked after, never fe...
P
Paul A
Tauranga
Oct 2024
Great company to deal with,easy going people makes the transaction straight forward,have no hesitation in recommending them for your next vehicle purchase.Many thanks Pau...
E
Elijah S
Te Kūiti
Oct 2024
You went above and beyond, it was awesome dealing with you guys
D
David B
Kawerau
Oct 2024
Friendliness prompt service with experience and helpfulness.
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