BuyerScore reviews

Southern Cross Autos

Overall rating

4.84
5
483
4
56
3
9
2
4
1
0
99% of reviewers would recommend this dealer
Customer Service
4.86
Knowledge & Expertise
4.76
Vehicle Presentation
4.50
Dealer Facilities
4.57
Finance & Insurance
4.78
Trade-in Process
4.76
Based on 552 reviews. View all

Award winning dealership

2025 Bay of Plenty's Top 5 Rated Dealerships - Small Dealership Category 2021 Bay of Plenty's Top 3 Rated Dealerships - Medium Dealership Category 2021 New Zealand's Top 20 Rated Dealerships - All Categories
View all 3 awards

Top reviews

View all 121 reviews
G
Grace R
Ōpōtiki
Jun 2025
Excellent service overall. No problems at all.
A
Angel R
Ōpōtiki
Jun 2025
Fast and efficient. Clive was a pleasure to work with.
S
Suzanne E
Papamoa
May 2025
Great people. Great service
H
Holly A
Whakatāne
May 2025
Awesome customer service very helpful and honest in assisting me to find the right car, they sort all the paperwork and make the experience so easy.
A
Anonymous
May 2025
Very nice people easy process
D
David B
Kawerau
May 2025
My second vehicle from the Whakatane branch and Clive to who I recommend to friends and family.
J
Joseph G
Whakatāne
May 2025
Friendly, supportive, good communication
P
Paul W
Whakatāne
May 2025
Very easy enjoyable experience.
A
Anonymous
May 2025
I liked the manner in which I was treated very helpful and pleasant service from both people that served me plus the Energy every time I went to visit was positive and gr...
T
Tony B
Ōpōtiki
Apr 2025
Great service
E
Elizabeth P
Ōpōtiki
Apr 2025
Great service good to chat with Clive over phone and in right to picking up the vehicle.
A
Anonymous
Apr 2025
The service was excellent, kind and courteous people, couldn’t wish for more. No pressure whatsoever.
A
Archie S
Kawerau
Mar 2025
5 Star service
M
Michael A
Whakatāne
Mar 2025
Excellent service overall. Easy to deal with and very helpful.
B
Betty V
Whakatāne
Mar 2025
Fantastic service all round. The after sales service was excellent!
D
Davis W
Oropi
Mar 2025
Perfect service great knowledge and experience in sales overall amazing customer service
L
Lesley C
Whakatāne
Mar 2025
Clive is a pleasure to deal with he really was helpful. I took 2 cars for test drive was told go for a long drive so I can really test it out. He gave me a very good de...
M
Morgan M
Papamoa
Feb 2025
Clive was friendly, knowledgeable and even delivered the vehicle to us!
M
Maria R
Whakatāne
Jan 2025
Helpful and patient but not at all pushy. Gave me time to make up my mind. Gave me lots of advice before and after purchase
N
Natasha M
Whakatāne
Jan 2025
Effortless transaction, highly accommodating and knowledgeable service. The team went above and beyond with organising transactions out side of the business hours during ...
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