BuyerScore reviews

Southern Cross Autos

Overall rating

4.84
5
476
4
56
3
9
2
4
1
0
99% of reviewers would recommend this dealer
Customer Service
4.85
Knowledge & Expertise
4.75
Dealer Facilities
4.56
Finance & Insurance
4.78
Trade-in Process
4.76
Based on 545 reviews. View all

Award winning dealership

2025 Bay of Plenty's Top 5 Rated Dealerships - Small Dealership Category 2021 Bay of Plenty's Top 3 Rated Dealerships - Medium Dealership Category 2021 New Zealand's Top 20 Rated Dealerships - All Categories
View all 3 awards

Top reviews

View all 120 reviews
F
Flora T
WHAKATANE
Jan 2024
Great service. Very friendly and helpful. Answered my questions with a smile. It made buying a car very enjoyable. So glad I went there.
S
Susan H
WHAKATANE
Jan 2024
A business where the focus is on intelligently serving customers rather than sell at all cost. Completely open and honest. Nothing too much trouble. I would recommend Cli...
K
Keith M
Kawerau
Nov 2023
We think the service and attention to detail and rectifying a couple of small faults is second to none. It's been a long time since we've purchased a vehicle from a car y...
T
Toni R
Ōpōtiki
Nov 2023
Very amazing service. Have and always would deal with Southern Cross Autos Whakatane
A
Anonymous
Oct 2023
Was a good experience. Very helpful and knowledgable staff with their customers best interest at heart.
C
Christine P
Oct 2023
Always a good car dealers, look after their customers.Nothing is too much trouble, go the extra mile . Honest and reliable.
P
Peter T
OPOTIKI
Aug 2023
Completely professional and excellent service. Thankyous so much.
M
Marlene B
WHAKATANE
Jul 2023
I was very pleased with the service Clive was very helpful with the knowledge of the car, overall pretty good
J
Joe T
WHAKATANE
Jul 2023
Very friendly And very helpfull would buy from Southern Cross Autos again if i hve to and would reconmend them to anyone interested in purchasing a vechile
T
TORR BRAE LIMITED
WHAKATANE
Jun 2023
Very professional, personal service. Went the extra mile to ensure getting the best service and support both at time of purchase and post purchase.
P
Paula R
WHAKATANE
May 2023
Very efficient, Excellent communication
A
Anonymous
May 2023
Went out of his way to accommodate our requirements.
A
Agnes I
WHAKATANE
May 2023
From the first contact with your Staff member..Nicole I was accorded the best service in my quest to buy a car that would suit me .It was like having a new car..clean ...
A
Anonymous
Apr 2023
Friendly approachable and very helpful Awesome staff Nice range of cars Thanks guys
K
Karen B
EDGECUMBE
Apr 2023
Our car buying experience was excellent, with the dealers willing to go out of their way to help out e.g. weekend and after hours help
A
Ardelle P
WHAKATANE
Apr 2023
Clive was amazing from the time we walked in the gate to the time we drove out! We received great service, great knowledge and the perfect car for us, all hassel free. W...
C
Coralee H
Tauranga
Apr 2023
Friendly staff. Easy to deal with. Go that extra mile kinda people. Would defintely reccomend
A
Anonymous
Mar 2023
I was really impressed with the service l received from Phil Hope. I certaintly was one happy customer with our new car, Subaru Outback. Thank you Southern Cross Auto T...
N
Nigel V
Maketu
Feb 2023
A very pleasant experience. I wasn’t pressured into the purchase. I was given factual information and was extended trust when paying
A
Anonymous
Feb 2023
Great friendly service
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