BuyerScore reviews

Southern Cross Autos

Overall rating

4.84
5
488
4
56
3
9
2
4
1
0
99% of reviewers would recommend this dealer
Customer Service
4.86
Knowledge & Expertise
4.76
Vehicle Presentation
4.61
Dealer Facilities
4.57
Finance & Insurance
4.79
Trade-in Process
4.76
Based on 557 reviews. View all

Award winning dealership

2026 Bay of Plenty's #1 Rated Dealership - Small Dealership Category 2026 New Zealand's Top 20 Rated Dealerships - All Categories 2025 Bay of Plenty's Top 5 Rated Dealerships - Small Dealership Category 2021 Bay of Plenty's Top 3 Rated Dealerships - Medium Dealership Category 2021 New Zealand's Top 20 Rated Dealerships - All Categories
View all 5 awards

Top reviews

View all 121 reviews
P
Paula R
WHAKATANE
May 2023
Very efficient, Excellent communication
A
Anonymous
May 2023
Went out of his way to accommodate our requirements.
A
Agnes I
WHAKATANE
May 2023
From the first contact with your Staff member..Nicole I was accorded the best service in my quest to buy a car that would suit me .It was like having a new car..clean ...
A
Anonymous
Apr 2023
Friendly approachable and very helpful Awesome staff Nice range of cars Thanks guys
K
Karen B
EDGECUMBE
Apr 2023
Our car buying experience was excellent, with the dealers willing to go out of their way to help out e.g. weekend and after hours help
A
Ardelle P
WHAKATANE
Apr 2023
Clive was amazing from the time we walked in the gate to the time we drove out! We received great service, great knowledge and the perfect car for us, all hassel free. W...
C
Coralee H
Tauranga
Apr 2023
Friendly staff. Easy to deal with. Go that extra mile kinda people. Would defintely reccomend
A
Anonymous
Mar 2023
I was really impressed with the service l received from Phil Hope. I certaintly was one happy customer with our new car, Subaru Outback. Thank you Southern Cross Auto T...
N
Nigel V
Maketu
Feb 2023
A very pleasant experience. I wasn’t pressured into the purchase. I was given factual information and was extended trust when paying
A
Anonymous
Feb 2023
Great friendly service
J
Jennifer G
Whakamarama
Jan 2023
Best service we have ever had. We have recommend to all family and friends. Jennifer is really happy with her Isuzu d max
D
Daniel R
Lower Hutt
Jan 2023
Very lovely people and even came in when we wanted a test drive when it was closed
G
Gladys B
Te Kaha
Jan 2023
I found the experience easy because of Phil.
P
Peter S
OHOPE
Jan 2023
Top class, very personable service. Went the extra mile.
E
Eric B
Kawerau
Dec 2022
Fair offer for trade in and friendly professional service.
N
Nancy L
Rotorua
Dec 2022
Lovely service despite the pouring rain. Very efficient and quick and followed through with promised rego and vouchers. Great 😊
G
Gwenyth C
WHAKATANE
Dec 2022
Excellent
R
Rapaera B
Taneatua
Nov 2022
They guys there are very attentive and knowledgable when selling and accessing the vehicle we were after.
K
Kim R
Hamilton
Nov 2022
I purchased my vehicle remotely, asking a whānau member to view the vehicle in person. Phil was amazing with communication to me via phone calls and gave me a lot of conf...
A
Anonymous
Nov 2022
Good to deal with
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