BuyerScore reviews

Southern Cross Autos

Overall rating

4.84
5
476
4
56
3
9
2
4
1
0
99% of reviewers would recommend this dealer
Customer Service
4.85
Knowledge & Expertise
4.75
Dealer Facilities
4.56
Finance & Insurance
4.78
Trade-in Process
4.76
Based on 545 reviews. View all

Award winning dealership

2025 Bay of Plenty's Top 5 Rated Dealerships - Small Dealership Category 2021 Bay of Plenty's Top 3 Rated Dealerships - Medium Dealership Category 2021 New Zealand's Top 20 Rated Dealerships - All Categories
View all 3 awards

Top reviews

View all 120 reviews
F
Frances B
Kawerau
Aug 2022
Very accommodating
A
Anonymous
Jul 2022
Clive did an amazing job and getting my purchase sorted, quickly and efficiently. Had a great experience, easy and smooth. I would definitely recommend them anyone buying...
J
Judith K
Havelock North
Jul 2022
I had not bought a car in years, but was delighted in all aspects of dealing with Phil and his staff. Honest , quick and they went out of their way to please me.
A
Anonymous
Jul 2022
Awesome service, thank you!
R
Reece C
Te Puke
Jul 2022
Awesome and well worth the drive to whakatane
T
Teresa K
Jul 2022
My first point of contact was by application through the website. The quick response I received made my day. Phil was well mannered and easy to chat to, very good listene...
A
Aimee P
WHAKATANE
Jul 2022
Clive was incredible with customer service, he went above and beyond with helping me find my car replacement. He was empathetic to my situation, and gave me alot of hints...
A
Anthony P
Kawerau
Jun 2022
Great. Easy to deal with. Would do business agaian
V
Vickie K
WHAKATANE
May 2022
Very nice people to deal with, I felt confident in my purchase and trusted Phil to help in any way that I needed which I have asked for with some minor items needing atte...
A
Ariana K
WHAKATANE
May 2022
Easy purchase and vehicle was ready quick smart and polished to a tee. Well done team!
R
Raymond T
Nukuhou
May 2022
Awesome service, quick easy and hassle free. Thankyou..and Kua ora to Clive
K
Keryn T
WHAKATANE
May 2022
Great service, able to find the car we were looking for very quickly.
J
John C
WHAKATANE
May 2022
The best there is!!!
S
Sylvia L
OPOTIKI
May 2022
Staff very friendly and obliging
H
Helen B
Papamoa
May 2022
Very professional and listened to our requirements great service and very happy with our purchase
N
Natasha M
WHAKATANE
May 2022
Had awesome service from Phil at southern autos whakatane he was really helpful with good communication over the whole process felt comfortable and confident in my purc...
L
Lauren H
OPOTIKI
Mar 2022
Phil was fantastic. He didn't apply pressure he kept me in the loop as to what was coming through the lot and he was very accommodating and listened to what I was after.
L
Loretta M
WHAKATANE
Mar 2022
Very good, was easy from start to finish. Wonderful customer service skills.
J
Joseph F
WHAKATANE
Mar 2022
It was great the team was friendly and addressed any concerns I had
A
Anonymous
Mar 2022
easy, fast and Phil was super friendly
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